Terms and Conditions

1. Overall Provisions

1.1 These Terms and Conditions ("T&C") govern your use of the Games on the milkywaycasino.pk site, including via connected internet, mobile, or other platforms ("you" or "the Player").

1.2 These T&Cs form a legally binding contract between you and milkywaycasino.pk.

1.3 These T&C take effect immediately upon registering an account on the milkywaycasino.pk site by selecting the "Sign up" option, at which point you affirm that you have reviewed and agree to them. Your use of the Website indicates your acceptance of these T&Cs.

1.4 These T&Cs become effective right after you create an account on the milkywaycasino.pk site via the "Sign up" button, confirming that you have read and consented to them. Engaging with the Website demonstrates your agreement to these T&Cs.

1.5 Some game suppliers may not be accessible in specific regions.

1.5.1 Prohibited areas for NetEnt titles: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Belgium, Botswana, Bulgaria, Cambodia, Canada, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, Ghana, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Italy, Kuwait, Lao, Latvia, Lithuania, Mexico, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Romania, Singapore, South Korea, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.

1.5.1.1 Territories where branded games are blacklisted.

1.5.1.1.1 Beyond the listed areas, playing Guns & Roses, Jimi Hendrix, and Motorhead is forbidden in: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Netherlands, Ukraine.

1.5.1.1.2 Additionally, Aliens cannot be accessed in Japan or Canada.

1.5.1.1.3 Universal Monsters (including Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon, and The Invisible Man), Scarface, and South Park are limited to play in: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Netherlands, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

1.5.1.1.4 On top of those jurisdictions, the Planet of the Apes Video Slot is unavailable in: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

1.5.1.1.5 Furthermore, the Vikings Video Slot cannot be provided in: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

1.5.1.1.6 Additionally, the Narcos Video Slot is restricted in: Indonesia, South Korea.

1.5.1.1.7 Beyond the mentioned areas, the Street Fighter Video Slot is not allowed in: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.

1.5.1.1.8 In addition to those regions, the Fashion TV Video Slot is prohibited in: Cuba, Jordan, Turkey, Saudi Arabia.

1.5.1.1.9 Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse, and The Invisible Man) are permitted only in: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, Ukraine.

1.5.2 Prohibited regions for Microgaming titles: Afghanistan, Burundi, Central African Republic, India, Iraq, Israel, Lebanon, Libya, Macau (China), Mauritius, Myanmar, Nicaragua, North Korea, Somalia, South Sudan, Sudan, Venezuela, Yemen. United States of America and Territories, Australia, France, Italy, Curacao, partially UK, Portugal, The Netherlands, Singapore, Taiwan, Hong Kong, Belarus, Russia, CA-Ontario, China, Cuba, Iran, South Africa, Syria, Turkey, Vatican City, Germany, Switzerland, USA, Philippines, Romania, Ukraine, South Korea.

1.5.3 Prohibited areas for Evoplay titles: Australia, Iran, Israel, North Korea, USA, United Kingdom.

1.5.4 Prohibited areas for Evoplay titles: Australia, Iran, Israel, North Korea, USA, United Kingdom.

1.5.5 Restricted regions for Booming Games titles: Australia, Belgium, Cayman Islands, France, Iran, Iraq, Israel, Italy, North Korea, Saudi Arabia, Singapore, Turkey, UK, USA, Vatican, Vietnam.

1.5.6 Prohibited territories for Pragmatic Play titles: France, Israel, Ukraine, Taiwan, Australia, North Korea, Great Britain, Italy, Denmark, Bahamas, Spain, Romania, Bulgaria, Portugal, Gibraltar, Sweden, USA, Curacao, Philippines, Singapore, Lithuania, Serbia, South Africa, Greece.

1.5.7 Restricted areas for PG Soft titles: Malaysia, Singapore, Taiwan, South Korea, United States of America, Latvia.

1.5.8 Prohibited regions for Play’n GO titles: Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People’s Republic Of Korea (DPRK), Denmark, Georgia, Dutch Carribean including Curacao and Aruba, Germany, Georgia, Ethiopia, Hungary, Iraq, Islamic Republic Of Iran, Italy, Lao’s People’s Democratic Republic, Latvia, Lithuania, Netherlands, Portugal, Romania, Serbia, Singapore, Spain, Sweden, Syrian Arab Republic, Switzerland, Uganda, United Kingdom, USA, Vanatu, Yemen. The game Hugo is not allowed in Denmark.

1.5.9 Restricted territories for Vivo Gaming titles: Israel, Iran, USA, Syria, Costa Rica, Uruguay, Iraq.

1.5.10 Prohibited areas for Thunderkick titles: The United States and its dependencies and overseas territories, France and its dependencies and overseas, Australia, Iraq, Iran, Libya, Myanmar, People’s Republic of Korea, Sudan, Zimbabwe, Netherlands, Denmark, Spain, Portugal, Greece, Germany, (according to toleration regime and/or license conditions), Italy, Belgium, Romania, Czech Republic, Sweden, United Kingdom, Romania, Nigeria, Canada.

1.5.11 Restricted regions for Push Gaming titles: Australia, France, Curaçao, Singapore, Italy, UK, USA, Israel.

1.5.12 Prohibited territories for Playtech titles: Australia, Belarus, Cyprus, Hong Kong, Israel, Latvia, Lithuania, Macau, Poland, the Philippines, Singapore, Ukraine, the USA and its territories, Tunisia, Turkey, Belgium, Bulgaria, Colombia, the Czech Republic, Denmark, Estonia, France, Italy, Portugal, Romania, Spain, Sweden, Switzerland, South Africa, United Kingdom, Greece, Germany, Netherlands.

1.5.13 Restricted areas for Green Jade titles: Australia, Afghanistan, Antigua, Barbuda, Belgium, Bulgaria, Cuba, Cyprus, France, Hong Kong, Iran, Iraq, Israel, Kahnawake, Libya, Macau, Malaysia, Netherlands Antilles, Singapore, Sudan, Syria, the Philippines, USA and its territories, Tunisia.

1.5.14 Prohibited regions for 1x2 Network titles: Afghanistan, Australia, USA, France, Curacao, UK, Algeria, Cuba, Egypt, Haiti, Iran, Iraq, Laos, Libya, North Korea, Pakistan, Palestinian territory occupied, Philippines, Somalia, Syria.

1.5.15 Restricted territories for Ainsworth titles: USA, Curaçao.

1.5.16 Prohibited areas for BigTimeGaming titles: Australia, Cuba, Curaçao, Iran, Iraq, Libya, Myanmar, North Korea, Sudan, Zimbabwe, Denmark, France and its Territories, USA.

1.5.17 Restricted regions for Fugaso titles: USA, UK, Curaçao.

1.5.18 Prohibited territories for Lucky Streak titles: USA, Curaçao.

1.5.19 Restricted areas for mr.Slotty titles: USA, Curaçao.

1.5.20 Prohibited regions for Yggdrasil titles: USA, Curaçao, Lithuania.

1.5.21 Restricted territories for Amatic titles: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia, Australia, Austria, Cambodia, China, Cuba, Cyprus, Ecuador, Estonia, French Polynesia, France and Territories, Georgia, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Libya, Liechtenstein, Macao, Myanmar, Namibia, Netherlands Antilles, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Slovakia, South Africa, South Korea, Sudan, Switzerland, Syria, Taiwan, Tunisia, Uganda, United States of America and Territories, Vietnam, Yemen, Zimbabwe, UK.

1.5.22 Prohibited areas for Betsoft titles: USA, Israel, Syria, Iran, Argentina, Columbia, Costa Rica.

1.5.23 Restricted regions for Blueprint titles: Canada, Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic of Korea (dprk), Denmark, Dutch Carribean including Curaçao and Aruba, Ethiopia, Hungary, Iraq, Islamic Republic Of Iran, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Romania, Singapore, Syrian Arab Republic, Uganda, UK, USA, Vanuatu, Yemen, Cayman Islands, France, Hong Kong, SAR, Israel, Japan, Myanmar, Poland, Saudi Arabia, The Netherlands, Vatican City, + regulated markets.

1.5.24 Prohibited territories for Booongo titles: USA, Israel, Netherlands, France, Singapore or any associated territories with these 5 jurisdictions. Ukraine is restricted.

1.5.25 Restricted areas for Caleta titles: Australia, Cayman Islands, France, Hong Kong, Hungary, Iran, Iraq, Israel, Myanmar, North Korea, Poland, Saudi Arabia, Singapore, Switzerland, Syria, Turkey, United Kingdom, USA, all US territories, Vatican City and all and any such other territories which are excluded from offering games to End-Users located there by their Applicable Legislation on or after the Commencement Date.

1.5.26 Prohibited regions for CT Interactive titles: USA, Canada.

1.5.27 Restricted territories for ELK titles: Australia, China, France, USA, UK (unless the Operator(s) has a UK Gambling License).

1.5.28 Prohibited areas for Endorphina titles: USA, France, Australia.

1.5.29 Restricted regions for Evolution titles: Burma (Myanmar), China, Cuba, Cyprus, Iran, Israel, Latvia, Turkey, Sudan, Syria, USA, UK (unless the operator has UK license). IP Block: USA, Australia, British Columbia, Manitoba, Iran, North Korea, Taiwan, Syria, Albania, Australia, Barbados, Botswana, Burkina Faso, Cambodia, CAN- Atlantic Provinces (Nova Scotia), CAN- Ontario, CAN-British Colombia, CAN-Lotto Quebec, Cayman Islands, Crimea, Ghana, Haiti, Iran, Jamaica, Mauritius, Morocco, Myanmar, Nicaragua, North Korea, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe.

1.5.30 Prohibited territories for Game Art titles: France, Belgium, Sweden, Denmark, Bulgaria, Switzerland, Estonia, Cyprus, Israel, UK, Hong Kong, Australia, New Zealand, USA, Netherlands.

1.5.31 Restricted areas for Gamshy titles: USA, China, Macau, HK, Italy (unless operator has a license), UK.

1.5.32 Prohibited regions for Habanero titles: Bulgaria, USA, UK, Singapore, Cyprus, Philippines, France, South Africa, Taiwan, Italy (unless operator has a license), Netherlands (unless operator has a license) Italy, United Kingdom, Bulgaria, Colombia, Croatia, Denmark, Estonia, Latvia, Lithuania, Portugal, Romania, Spain, Sweden.

1.5.33 Restricted territories for iSoftBet titles: Afghanistan, Antigua and Barbuda, Belgium, Cuba, Denmark, France, French Polynesia, Iran, Iraq, Italy, Israel, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Netherlands Antilles, Portugal, Romania, Spain, Sudan, Syrian Arab Republic, United Kingdom, USA, Great Britain, Hong Kong, China, Cyprus, Serbia (unless the operator has a license).

1.5.34 Prohibited areas for KA Gaming titles: Taiwan.

1.5.35 Restricted regions for NetGame titles: France, USA, Netherlands, Curaçao, Dutch West Indies, UK, Aruba, Bonaire, Saba, St Eustatius, St Martin, Ukraine.

1.5.36 Prohibited territories for OneTouch titles: Australia, Cayman Islands, France, Hong Kong, Hungary, Iran, Iraq, Israel, Myanmar, North Korea, Poland, Saudi Arabia, Singapore, Switzerland, Syria, Turkey, UK, USA, all US territories, Vatican City.

1.5.37 Restricted areas for Platipus titles: Israel, Iran, USA, and each Territory where it is required to operate based on a local Gambling License and where such license is not (yet) obtained by Distributor or its Sub-Licensee(s).

1.5.38 Prohibited regions for Playson titles: Australia, Israel and USA, UK (unless the operator has UK license).

1.5.39 Restricted territories for Quickspin titles: Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic of Korea (dprk), Denmark, Dutch Carribean including Curaçao and Aruba, Ethiopia, Hungary, Iraq, Islamic Republic of Iran, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Romania, Singapore, Syrian Arab Republic, Uganda, UK, USA, Vanuatu, Yemen, Cuba, France, France Metropolitan, French Guiana, Hong Kong, India, South Korea, Libyan Arab Jamahiriya, Myanmar, Macau, Northern Mariana Islands, Nigeria, French Polynesia, Sudan, French Southern Territories, Virgin Islands, Zimbabwe, + regulated markets.

1.5.40 Prohibited areas for Redrake Gaming titles: USA and its territories, France, Croatia, Denmark, Lithuania, Latvia, Estonia, Israel, Australia, UK, Portugal, Spain, Italy, Romania, Belgium.

1.5.41 Restricted regions for ReelNRG titles: France, Curaçao, USA and Netherlands, UK (unless the operator has UK license).

1.5.42 Prohibited territories for RTG Slots titles: Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic of Korea (dprk), Denmark, Dutch Carribean including Curaçao and Aruba, Ethiopia, Hungary, Iraq, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Romania, Singapore, Syrian Arab Republic, Uganda, UK, USA, Vanuatu, Yemen, + regulated markets.

1.5.43 Restricted areas for Spadegaming titles: Taiwan and the Philippines.

1.5.44 Prohibited regions for Spinomenal titles: UK, US, Israel, Australia, Armenia, Ecuador.

1.5.45 Restricted territories for TomHorn titles: Israel, Italy, Switzerland, USA, UK (unless the operator has UK license).

1.5.46 Prohibited areas for True Lab titles: the USA and its dependencies and territories including North Mariana Islands, Puerto Rico, and the US Virgin Islands, Guam, American Samoa, as well as Curaçao, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Malta, Netherlands, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis and Ukraine, Australia.

1.5.47 Individuals from Curaçao, Russian Federation, United Kingdom, Hungary, Netherlands, Slovakia, Lithuania, Sweden, France, Belgium, Spain, Cyprus Island, Iran, USA, North Korea, and Ontario (Canada) are prohibited from accessing the Casino. The Casino cannot ensure successful handling of withdrawals or refunds if a Player breaches this restriction.

2. User Account

2.1 To participate in real-money games on milkywaycasino.pk, you need to first create a Player account.

2.2 You are permitted to maintain only a single Account. Just one Account per household, IP address, or computer is allowed. Attempting to create multiple Accounts may lead to all such Accounts being suspended or terminated, and any wagers could be invalidated. Additionally, any profits, deposits, earnings, or bonuses accumulated while a Duplicate Account was in use will be forfeited, and we may recover those amounts from you upon request. If you want to establish another account, contact the Manager at [email protected]. Upon opening a new one, the previous Account will be shut down. If you discover you have more than one registered Player Account, notify us right away. Not doing so could result in your Account being restricted. If differences are found between the Account holder's name on milkywaycasino.pk and the credit card used for deposits, this may cause all Accounts to be blocked and payments halted.

2.2.1 Should you attempt to create additional accounts beyond your initial one, we will suspend or close them. We might also suspend or close your original Account. If we keep your first Account active, any leftover deposits from other Accounts will be moved to it. We will impose a fair administrative charge of 10% (at least EUR 30) for each extra Account. Additional charges may apply as per these Rules.

2.3 Players must not share their accounts with others or permit third parties to use them for gaming. Each individual may have only one account. If a Player is discovered using others' accounts (such as those of family or friends) without milkywaycasino.pk's approval, the Administration may cancel the account and/or void winnings.

2.4 You are required to supply all necessary details in your registration form, including a legitimate email address; without a valid email, we cannot assist with recovering lost passwords. It is your duty to make sure the provided information is accurate, full, and correct.

2.5 By signing up at milkywaycasino.pk, a Player confirms they are of legal adult age, as Casino games are only for those 18 or older, or the legal age in their country.

2.6 The Player alone is accountable for ensuring the legality of online gaming services in their jurisdiction.

2.7 The Player accepts the potential for financial loss and agrees that milkywaycasino.pk assumes no liability for any monetary damages.

2.8 Players can establish deposit limits on their accounts for daily, weekly, or monthly periods. To set limits, contact [email protected] or [email protected].

2.9 Should a Player be involved in unlawful, deceitful, or inappropriate actions, or fail to comply with milkywaycasino.pk's rules, the Administration can suspend or block the account. We are not required to return or reimburse funds in the account. We may suspend or terminate your account for any violation or suspected violation of this Agreement, or for other justified reasons.

2.10 If a significant amount is won at milkywaycasino.pk that the casino Administration deems suitable for promotion, the Player must allow milkywaycasino.pk to publicize the win across media outlets.

2.11 For large wins, the casino may require extra payment information to facilitate uninterrupted withdrawals.

2.12 You consent to us verifying your identity. You agree to supply all requested documents to confirm your registration and payment details, for example, a photo of your passport (ID), utility bills, or bank statements.

3. Account Confirmation

3.1 The Casino Administration may perform KYC (Know Your Client) checks at any point.

3.1.1 This may involve submitting (among other things) a passport/ID and a selfie with the document. For credit card deposits, the Administration might ask for a copy of the card's front side (scan or photo).

3.1.2 We may choose to call the phone number linked to your Player account as part of the KYC process. If the number is wrong, absent, or fake, or if you do not respond, we can block or disable your Account until KYC is finished.

3.1.3 As a gambling operator, we must adhere to laws and regulations to confirm your identity and that your playing funds are legitimate and yours. We may conduct third-party checks on your name, cross-reference your details with databases, and request necessary information and documents to validate your account and funds. Failing to provide requested information (or giving false details) to meet our legal obligations will lead to account restrictions or closure, and/or reporting you to relevant authorities (including, without notice, crime monitoring agencies in any area).

3.1.4 If registration information is found to be inaccurate—despite understanding that errors occur—we can close your Account and retain any funds. Similarly, failing identity verification will result in account closure and withholding of winnings.

3.2 Withdrawals will not be handled until full account verification is complete.

3.3 The Company may verify a player's identity before processing payouts and delay withdrawals during this check. Note that once cumulative withdrawals hit €1,000, player verification becomes required. Providing false data may lead to withdrawal denial and account termination, with email notification. We may request identity documents and others (for credit card deposits, copies of both sides with the first six and last four digits visible, CVV2 obscured), or a call. Not completing verification within 7 days will cause account closure until done, with a monthly 8 EUR fee during verification.

3.4 Players must ensure all KYC documents are authentic. Submitting fake or fraudulent ones may lead to seizure of deposits and winnings.

3.5 milkywaycasino.pk is not a bank and should not be viewed as one. No interest accrues on Player accounts.

4. Funding and Cashouts from Player Account

4.1 Check the Payments page on the site for up-to-date details on deposit and withdrawal options.

4.2 You confirm that all deposits and withdrawals to/from your account use bank accounts, debit/credit cards, or other payment methods in your name and available in your country, and that funds do not come from illegal, fraudulent, or unauthorized sources.

4.3 milkywaycasino.pk can subtract 20% from withdrawal amounts if the x3 wagering on the deposit is unmet (excluding table games and slots in section 7.4).

4.4 For funds from "NO WAGER" promotions per section 7.4, the wagering rule does not apply. To meet conditions, an x3 wager on the deposit is needed. Note: Table game bets do not count.

4.5 Cashouts are unavailable until verification per section 3 is done.

4.6 Processing times for withdrawals vary for high-risk Accounts.

4.7 Jackpot payout sequence in Divine Fortune slot (see slot's dialog for jackpot rules):

4.7.1 Payout timing varies by amount: a) Under 50,000 EUR, processing starts five business days post-win, per stated timelines - link. b) Over 50,000 EUR, starts seven business days after win.

4.7.2 For wins exceeding 50,000 EUR, custom terms apply, with payout periods based on payment method, recipient's location, and other fund transfer factors. Payouts occur as quickly as possible without barriers.

4.8 You may request withdrawal of any payable balance via the Site.

4.9 You agree account funds are for gaming on the Site only. Requesting a cashout without x3 wagering on deposit may require full or partial wagering, or a 20% fee on the amount, per our security protocols. We may deny payout if fraud or money laundering is suspected.

4.10 Monthly withdrawal limit is 50,000 EUR (or equivalent), unless otherwise arranged.

4.11 Payouts must use the deposit method unless we decide otherwise, or it's impossible. For multiple deposit methods, we may divide the payout across them per anti-money laundering policies.

4.12 We might request payout redirection, cancellation, or use of another method per anti-money laundering rules.

4.13 VISA and MasterCard withdrawals may face issues; prepare alternative methods.

4.14 Withdrawal cancellation (by you or us) offers no compensation if you game with funds before completion.

4.15 If we erroneously credit non-belonging winnings to your Account, we will deduct them. If withdrawn before detection, notify us immediately and repay; otherwise, we pursue legal recovery.

4.16 Funds and winnings cannot be transferred or assigned to others without operator consent.

5. Account Termination

5.1 Contact customer support to close your account. We will repay remaining funds minus withdrawal fees, using a method we select.

6. Risks from Data Issues and System Failures

6.1 All bets are void if the casino system fails.

6.2 If a bet is accepted or payment made in error, the Company can void affected bets or correct by resettling at proper terms absent the error.

6.3 The Casino, its leadership, staff, affiliates, and providers: do not guarantee software or Website suitability; do not assure error-free software and Website; are not responsible for losses, costs, or damages—direct, indirect, special, consequential, incidental, or other—from Website use or game participation.

6.4 You agree to indemnify and protect milkywaycasino.pk, its leadership, staff, affiliates, and providers from any costs, losses, damages, claims, or liabilities arising from your Website use or game involvement.

7. Dispute Resolution

7.1 Send any complaints to [email protected].

7.2 For disputes, server records serve as the ultimate authority for outcomes.

7.3 In case of discrepancies between your screen and game server results, the server's prevails. You accept our records as final for your gaming terms, circumstances, and results.

7.4 milkywaycasino.pk is not liable for technical glitches or failures from internet providers, game suppliers, or player equipment during play.

7.5 If you spot a software error or glitch, you must notify casino administration. Attempting to exploit it for gain allows administration to seek full reimbursement for resulting costs, including those from unreported issues.

7.6 Suspected manipulation may lead to refusal of payments to the user or involved parties.

7.7 Violations or suspected breaches allow temporary or permanent account closure without winnings payout. Account funds may cover project losses.

8. Reimbursement Guidelines

8.1 Refunds are unavailable once a deposit (and bonus) has been used in Services.

8.2 Refund requests are reviewed only if made within 24 hours of the transaction, or 30 days if alleging unauthorized access (e.g., by a minor).

8.3 We may delay refunds or reversals until verifying the Account user's identity satisfactorily, ensuring payments to us are honored post-refund. You must provide notarized or certified ID per your jurisdiction's laws if requested. Without it within 5 days, no refund or chargeback occurs, Account closes until documents arrive, and an 8 EUR monthly fee applies.

8.4 Players must engage fairly in games without influencing outcomes via aids, formulas, systems, etc.

9. Breaches of T&C, Sanctions, and Closure

9.1 For any T&C violation, we may refuse to open, suspend, or close your Account, withhold winnings, and apply funds to damages you owe.

9.2 You recognize milkywaycasino.pk as the ultimate arbiter on whether your actions breach T&C, leading to suspension or ban from the site.

9.3 If Website use deviates from intended recreational purposes, we will adjust your Account to remove ill-gotten gains and may close it permanently.

9.4 These Terms and Conditions may change periodically. The English version prevails over translations. Review them carefully before using milkywaycasino.pk. Using the site confirms agreement. Our support is available 24/7/365 via email at [email protected] and Live chat.